Mrs Johnstone and Mrs Lyons Essay Example

Mrs Johnstone and Mrs Lyons Paper I have chosen to do a script interviewing Mrs Johnstone and Mrs Lyons. Interviewer: Mrs Johnstone how did it feel giving up one of your sons? Mrs Johnstone: It felt terrible, and the guilt still hunts me but I did what I thought was right, at least one of my sons would have a successful life. Interviewer: Mrs Lyons how does it feel having to lie to your husband that Edward isnt really your son Mrs Lyons: I knew my husband wouldnt agree but this is what I wanted. We brought up Edward as our own and weather or not our blood flows through him Edward is part of the Lyons family. Interviewer: Mrs Lyons how did you feel knowing you where taking away someones child and after not letting the true mother see her child Mrs Lyons: I didnt take her son away we both agreed on the matter and she had the power to say no in which she did not consider. I had to sack her not for my benefit but for the Childs. Interviewer: Mrs Johnstone do you agree or disagree that if you hadnt of given up one of your sons their deaths would not have occurred We will write a custom essay sample on Mrs Johnstone and Mrs Lyons specifically for you for only $16.38 $13.9/page Order now We will write a custom essay sample on Mrs Johnstone and Mrs Lyons specifically for you FOR ONLY $16.38 $13.9/page Hire Writer We will write a custom essay sample on Mrs Johnstone and Mrs Lyons specifically for you FOR ONLY $16.38 $13.9/page Hire Writer Mrs Johnstone: thats hard to say thats a yes and no answer, on earth we are all meant to die and their time was just simply up it was inevitable, but yet the way they died wouldnt have happened if they knew they where brothers. Evaluation: This exercise helped me greatly to understand about family separation. By doing this exercise I had a much better understanding of Mrs Lyons and Mrs Johnstone character. This situation is very realistic because a lot of child separations are due to the parents this proves that most separations are from the parents decisions. And in this case this is a single parent not being able to cope with more children. Mrs Lyons character is very superstitious and manipulative, she could see that Mrs Johnstone was weak and so she took advantage. From this I could see that Mrs Johnstone feels only guilt, and she didnt have much choice with Mrs Lyons manipulating her. This story reminds me of someone I know very well, he was separated from his parent and sister because of a new family member who was married to his mother. His father had left long ago and hadnt been seen since, and his stepfather didnt get on with him very well. He and his sister seemed to do everything wrong which leaded to physical contact. Manipulative their mother ended up putting them into care. I sympathise with the step father because he clearly is insecure, and his very jealous. He feels that he is superior to the family and over powers them. Family separation seems really depressing because of all the lies that there is. There seems to be so much pain between them, and just feels really horrible altogether. And a lot of the time theres one parent manipulating another. Role of the narrator: The scene we worked on was the scene with Mickey and Sammy where the robbery situation occurs and Mickey is arrested. We wanted to narrator to be very suspicious and come across to the audience very evil. We aimed to do this by his body language and posture, through his tone of voice and facial expressions. We wanted the narrator to act with the characters as their conscience, he was very ghost like and watching the characters actions as they where committed. This brought dramatic tension upon the characters and audience in which it showed he was in control. When speaking to the characters he was very manipulative by speaking smoothly to make his sentence last longer, and stay in the characters head. He would also repeat himself to keep reminding the characters. He would keep constantly telling Mickey he was a killer which could represent his thoughts. The narrator would move slowly in and out of the characters in the scene which was creepy and very effective. We wouldnt use any spot lighting because this wouldnt be so effective. By the narrator being seen only by the audience and contrasting with the other characters was interesting. By there being a spotlight on the narrator wouldnt be so effective. By there being no sound effects would make it seem tenser. Staging the contrast between Mickey and Edwards lives: We did this in the same room by both set differently to show there difference. We set up Edwardss classroom scene in neat rows to show that they are higher class. The pupils body language showed there status, they would be sitting up straight with good posture. They would be in neat uniform ties done up, shirt tucked in, hair very neat and in silence. From this you can clearly see that the pupils receive the best education in an orderly manner. You can also tell the school is very wealthy from how the class is presented, the uniform and what the pupils are studying. The teacher is already in the classroom walking backwards and forwards observing the pupils work. From the teachers body language you can tell he is very strict, walking upright and proud in which the pupils are in silence not daring to speak, with a cane in his hand. Lighting in this scene would focus on all the characters. Edwardss scene is an all boys school. Mickeys a mixed school this is very stereotypical of class. To contrast with this we had Mickeys classroom on the opposite side of the room. This would be set very differently, the chairs out of place, uncontrollable mess and paper aeroplanes around the room. The pupils seemed relaxed and not bothered at all slouching on their chairs and staring into space. Their uniform would be very untidy buttons undone and ties lose. The teacher also seemed very untidy but this tells the audience that he is tied and cant control the kids.

Chicago and the Ring of Steel

Chicago and the Ring of Steel The issues of security always bother people during a long period of time. Each nation wants to live in a safe city and be sure that some kind of control will always be present to improve their lives. A ring of steel is one of the most popular terms, which mean the security or surveillance system in order to find out threats and be able to prevent them. New York and London have already established this security system, and now, it is Chicago’s turn to follow their steps. Advertising We will write a custom essay sample on Chicago and the Ring of Steel specifically for you for only $16.05 $11/page Learn More Chicago is one of the largest cities in the United States of America with more that 2.5 million of people living there, one of the brightest Global Financial Centers, and a huge metropolitan area, known to the whole world, this is why the improvement of the security system of this city is considered to be a really burning issue nowadays, and Chicago should certainly consider London and New York’s rings of steel in order to create the same surveillance cordon and provide its citizens with safer present and future. The City of London offered the creation of the ring of steel at the beginning of the 1990s, as a result of Irish terroristic attacks on London (Forest, 82). The second city, who agreed for such kind of security systems, was New York. Such a fast spreading of this security system promotes many other cities to make use of the ring of steel and protect the nations against possible terroristic attacks. The main goal of this study is to prove that Chicago has to have the ring of steel and has to consider immediately other two cities’ rings of steel. The benefits of the surveillance system under consideration are rather obvious: (1) with the help of this system, the worker can prove that he/she gets injuries not because of his/her fault and deserves to use his insurance, and the government can take certain me asure to eliminate the danger for the next time; (2) theft is inherent to any country, and the ring of steel provides people with a chance to follow possible thieves and prevent their activities; Advertising Looking for essay on homeland security? Let's see if we can help you! Get your first paper with 15% OFF Learn More (3) this system allows to follow the work of employees and create the measure to improve the productivity. Chicago is a city of business, this is why any of the above-mentioned issues will positively influence the growth of the city. Project management structure of Chicago’ ring of steel is significant for its success: project board should be responsible for making any kind of consensus; government cooperating agency should care for governmental participation in the project; implementing partner should create the conditions to evaluate interventions and possible outputs; project assurance, management, and support will be responsible for each member of the project and provide the necessary help to develop the project on a proper level. The implementation program should be started with evaluation of surrounding environment: whether the roads should be reconstructed to provide proper transportation; which districts require a thorough observation; whether the places for establishing the cameras are safe enough and cannot be damaged from the outside (rain, birds, wind, etc). Then, financial costs should be analyzed, and the ability to pay for the services should be approved. Only in this case, the success of the program is possible. Chicago is rather a rich city, and the sphere of business is developing with unbelievable speed there, this is why the more security systems will be able to protect people’s actions and their business, the more chances the Americans, the citizens of Chicago, get to take leading positions in business and live safe and sound life. Forest, James, J. F. Homeland Security: Public Spa ces and Social Institutions. Westport, CT: Greenwood Publishing Group Inc., 2006

Definition and Examples of Symbolic Action

Definition and Examples of Symbolic Action A term used by 20th-century rhetorician Kenneth Burke to refer in general to systems of communication that rely on symbols. Symbolic Action According to Burke In Permanence and Change (1935), Burke distinguishes human language as symbolic action from the linguistic behaviors of nonhuman species. In Language as Symbolic Action (1966), Burke states that all language is inherently persuasive because symbolic acts do something as well as say something. Books such as Permanence and Change (1935) and Attitudes Toward History (1937) explore symbolic action in such areas as magic, ritual, history, and religion, while A Grammar of Motives (1945) and A Rhetoric of Motives work out what Burke calls the dramatistic basis of all symbolic action. (Charles L. ONeill, Kenneth Burke. Encyclopedia of the Essay, ed. by Tracy Chevalier. Fitzroy Dearborn, 1997) Language and Symbolic Action Language is a species of action, symbolic actionand its nature is such that it can be used as a tool. . . .I define literature as a form of symbolic action, undertaken for its own sake.(Kenneth Burke, Language as Symbolic Action. Univ. of California Press, 1966)To comprehend symbolic action, [Kenneth] Burke dialectically compares it with practical action. The chopping down of a tree is a practical act whereas the writing about the chopping of a tree is a symbolic art. The internal reaction to a situation is an attitude, and the externalization of that attitude is a symbolic action. Symbols can be used for practical purposes or for sheer joy. For instance, we may use symbols to earn a living or because we like to exercise our ability to use them. However philosophically distinct the two are, they often overlap.(Robert L. Heath, Realism and Relativism: A Perspective on Kenneth Burke. Mercer Univ. Press, 1986)The lack of a clear definition of symbolic action in The Philosophy of Literar y Form [Kenneth Burke, 1941] is not the weakness some might imagine it to be, for the idea of symbolic action is just a beginning point. Burke is simply distinguishing between broad classes of human experience, with the intention of confining his discussion to the dimensions of action in language. Burke is more interested in how we craft language into a strategic or stylized answer (that is, in how symbolic action works) than in defining symbolic action in the first place. (Ross Wolin, The Rhetorical Imagination of Kenneth Burke. Univ. of South Carolina Press, 2001) Multiple Meanings The conclusion to be drawn from setting various definitions of symbolic action side by side is that [Kenneth] Burke does not mean the same thing every time he uses the term. . . . An examination of the many uses of the term reveals that it has three separate but interrelated meanings . . .: linguistic, representative, and purgative-redemptive. The first includes all verbal action; the second covers all acts which are representative images of the essential self; and the third includes all acts with a purgative-redemptive function. Clearly, symbolic action includes much more than poetry; and clearly, almost anything from the full range of human action could be a symbolic act in one or more of the senses given above. . . .Burkes almost dogmatic assertion that all poetic acts are always symbolic acts in all three meanings is one of the unique features of his system. His argument is that though any act may be symbolic in one or more ways, all poems are always representative, purgative-redemptive acts. This means that every poem is the true image of the self which created it, and that every poem performs a purgative-redemptive function for the self. (William H. Ruec kert, Kenneth Burke and the Drama of Human Relations, 2nd ed. Univ. of California Press, 1982)

Online relationships vs offline relationships Research Paper

Online relationships vs offline relationships - Research Paper Example This research attempts to explore the question of how traditional relationships have changed, and compares online relationships with traditional face-to-face relationships. A study was conducted to understand clearly how romantic online relationships are created the nature of these relationships how they compare with the traditional relationships and the possible effects that they have on the existing face-to-face relationships. In an online survey, interview established that 98 per cent of the respondents formed relationships online through text-based games (McKenna et al. 11). From a randomly selected newsgroup, 51 percent of respondents made close relationships and 35 per cent established romantic relationships. Most of those who form online romantic relationships are educated men in professional occupations, they are 35 years and above, most of them are married with two or more children. In addition, research shows that, 70 % of the people who engage in an online relationship have a full time employment, 28% are students and 2% are retired (McKenna et al. 20). Majority are college students with a few high school students. Notably, many men engage in an online relationship because of their social role of being the first to make a move in romantic relationships. Most of them are attracted to online relationship because; it enables them to develop a relationship in an organic way (McKenna et al. 25). A relationship that develops with little pressure, and one which starts due to emotions and not just a meager contact. According to Underwood and Findlay, social interactions through the internet resemble the traditional face-to-face interactions although the behavior of people who are dating online tends to be different from those dating offline (135). The researchers established this by asking the respondents whether they have engaged in certain actives with people whom they date online and

Literary Analysis Term Paper Example | Topics and Well Written Essays - 750 words

Literary Analysis - Term Paper Example They were called Gothic because most of them took place in gloomy, medieval castles built in the same Gothic style of architecture prevalent during that time. Such buildings had many secret passageways, dungeons and towers that provided ideal settings for strange happenings. People were looking for an escape from their dreary lives and this stories which combined romance and horror provided this. Edgar Allen Poe became an American master of this form. His story a Cask of Amontillado is one of the finest stories in the genre. The theme is plainly revenge. The plot of the story is a simple. Montresor, an Italian noble, has a grudge against his friend, Fortunato. He lures him down to the catacombs and wine cellar with the promise of a tipple of a rare wine. Fortunato is drunk. Mentresor chains him to a wall in a small enclave and then begins to brick up the enclave. Fortunato begs for his life, but to no avail. The story is told from the point of view of the murderer, Montresor, some time later. He is revealing his dark secret, but is not especially remorseful. He feels that Fortunato got what he deserved in the end. He feels that his revenge has been satiated. Indeed, what is perhaps most impressive is the romantic style found in Poe’s work. This immediately evokes a time and place and puts the reader or viewer on the edge of his or her seat. These days it has come to mean, dark and steam-filled cities with ornate gargoyles carved into cornices of buildings. Poe is able to create a sense of terrible foreshadowing throughout the story even though we expect what is going to happen. We feel sorry for the luckless Fortunato, but also repulsed by him. These feelings are carefully elicited by the masterful writing. The idea of single-minded revenge is clearly communicated. One of the great things about this story is that it shows there are universal themes found in all cultures. Stories and poems bring us together and lead us to embrace our common

Character Strength in One Day in the Life of Ivan Denisovich by Alexand

Character Strength in "One Day in the Life of Ivan Denisovich" by Alexander Solzhenitsyn One Day in the Life of Ivan Denisovich is a novel about survival. Solzhenitsyn shows us how even in seemingly atrocious circumstances each person can find sources of strength that gives them the will to carry on. Many of the things that the prisoners think of as their sources of strengths would mean nothing to us, but if one thinks about it, without them we would perhaps lose the will to carry on. Most of the prisoners have more than one source of strength, perhaps subconsciously they have made their own fail safes. If they lost one source, they would have other more personal reasons to carry on. The two main factors of strength that the prisoners need are physical strength and mental strength. All the prisoners have access to the basic source of physical strength, nutrition. The meals that the prisoners are given are just enough to keep them alive, but not enough to supply them for an extended period of time. This dependency on food allows the authorities to keep the prisoners on a short leash. A prisoner without food would not survive very long, even if he has many other things to carry on for. The physical need for food is not a choice, and therefore it is a necessity. Bread is symbolic in the novel, for most of the prisoners it is simply nourishment, it also has religious meaning. Alyosha thinks of the bread as a form of religious sustenance. The Bible refers to bread as the flesh of Christ. To Alyosha, religion is his biggest source of strength. He uses religion and literature to shut out the horrible physical conditions he has to live through. Religion and literature are his salvation. Shukhov envies Alyo... ... his team and this gives him a sense of higher purpose. Shukhov takes control of the building of the wall, and the other prisoners look up to him and listen to what he says. He ascends to Tiurin’s rank in the prisoners’ minds as they see him as a leader. It is with his leadership that the wall is well built. The novel shows us that the strength to live, to carry on, can be found everywhere. Even in the most terrible situations, there are always things that can be found, done or even created to give us strength, both physically and mentally. Solzhenitsyn really shows us that even in times where hope would see useless, we can always find a sense of purpose. It is the prisoners that are able to do this that will survive, and when they finally get out, they will be released into a world where they will want to use every object, every second, to the fullest. Character Strength in One Day in the Life of Ivan Denisovich by Alexand Character Strength in "One Day in the Life of Ivan Denisovich" by Alexander Solzhenitsyn One Day in the Life of Ivan Denisovich is a novel about survival. Solzhenitsyn shows us how even in seemingly atrocious circumstances each person can find sources of strength that gives them the will to carry on. Many of the things that the prisoners think of as their sources of strengths would mean nothing to us, but if one thinks about it, without them we would perhaps lose the will to carry on. Most of the prisoners have more than one source of strength, perhaps subconsciously they have made their own fail safes. If they lost one source, they would have other more personal reasons to carry on. The two main factors of strength that the prisoners need are physical strength and mental strength. All the prisoners have access to the basic source of physical strength, nutrition. The meals that the prisoners are given are just enough to keep them alive, but not enough to supply them for an extended period of time. This dependency on food allows the authorities to keep the prisoners on a short leash. A prisoner without food would not survive very long, even if he has many other things to carry on for. The physical need for food is not a choice, and therefore it is a necessity. Bread is symbolic in the novel, for most of the prisoners it is simply nourishment, it also has religious meaning. Alyosha thinks of the bread as a form of religious sustenance. The Bible refers to bread as the flesh of Christ. To Alyosha, religion is his biggest source of strength. He uses religion and literature to shut out the horrible physical conditions he has to live through. Religion and literature are his salvation. Shukhov envies Alyo... ... his team and this gives him a sense of higher purpose. Shukhov takes control of the building of the wall, and the other prisoners look up to him and listen to what he says. He ascends to Tiurin’s rank in the prisoners’ minds as they see him as a leader. It is with his leadership that the wall is well built. The novel shows us that the strength to live, to carry on, can be found everywhere. Even in the most terrible situations, there are always things that can be found, done or even created to give us strength, both physically and mentally. Solzhenitsyn really shows us that even in times where hope would see useless, we can always find a sense of purpose. It is the prisoners that are able to do this that will survive, and when they finally get out, they will be released into a world where they will want to use every object, every second, to the fullest.

Marketing a & W

Executive Summary A&W Restaurants, Inc. is a chain of fast-food restaurants that specialize in root beer and root beer floats. It is the first fast food restaurant in Singapore and expansion was fast in the early nineties, but in 2003, A&W’s Singapore operations came to an end. Many Singaporeans grew up eating A&W, and that is one reason why many people are protesting for it to make a comeback in Singapore. Hence, our campaign will draw an emotional appeal, focusing on the theme, â€Å"Bringing back the good old memories†.Based on this central theme, this report covers the Public Relations, Sales Promotions, Personal Selling, Direct Marketing and Budget proposed for the nature of our campaign. A survey was conducted and given out to 80 random applicants to find out more about what they think of the organisation. Online research was also done to examine some of the risks or problems faced in the marketplace, its potential, competition, unique selling advantages and A&Wâ €™s current positioning. Lastly, we have come up with creative strategies to enhance the advertising campaign. Bringing back the good old times† focuses on the old days so we will mainly be using traditional media to stay consistent to our theme. As many youngsters these days use social media to connect, we will also be using a few online methods to stay connected to the new generation. Lastly, putting into consideration the aspects of our personal selling, sales promotion, direct marketing and advertising costs, the proposed costing for the total campaign will be approximately $137,707. IMC Objectives * AdvertisingTo bring back A&W to Singapore by creating brand awareness through focussing on our central theme, â€Å"Bringing back the good old days† and to create the likeability of amongst 80% of our target audience. * Public Relations To create interest and maintain positive image for A&W by drawing as much publicity as possible, and gain huge exposure to reach ou t to our target audience with 30% additional publicity. * Sales promotion Uses price, coupons to help drive and increase attendance by 30% and to also encourage brand switching.Increase consumption and A&W’s sales by at least 3% and to add at least 5% to overall market share by 2015. Agency Introduction Based in Singapore, APG Advertising Pte Ltd was established in 1996 providing a comprehensive range of services. We take the task of understanding the business and propose attractive promotions or campaigns, tailored to your specific industry and budget. We also help clients and our teams put more creativity into campaign planning and capable of handling a variety of advertising for business of different natures.Our teams of professionals, armed with expert knowledge of current trends in the market, embark on providing refreshing marketing ideas to kick start your businesses. We service to not only the local market, but also have our global networks, particularly to Asia, such as Malaysia, Hong Kong, Philippines, Indonesia and Thailand. APG Advertising Agency possesses skilled employees who have combined experience of over 25 years servicing to the local and international industry. We are a fully accredited service agency.We have run print ads, bus advertisements, MRT advertisements, radio/television commercials, point of sales ads, marketing brochures, brand building and have even created websites. Some of the big firms who have used our services include Bank of China, Maybank, Hyflux, Serta, etc. Accreditations from well-known Institutions * Association of Accredited Advertising Agents, Singapore (4As) * Institute of Advertising, Singapore (IAS) * Singapore Press Holdings (SPH) * MediaCorp Singapore Group (MCS) Various Campaigns (Pls refer to Appendix) * Aberdeen * Realstar * Singapore International (Motor Show) * Natas TravelBackground Research Client’s Background A&W Restaurants, Inc. was established in 1919 in Lodi, California, United States. It is a chain of fast-food restaurants that specialize in root beer and root beer floats. The name A&W came about from the surname of the initials Roy W. Allen and Frank Wright. Hence, started the company’s humble beginnings, as A&W. The first fast food restaurant in Singapore was not McDonald’s or KFC, it was A&W. The chain’s expansion was fast in the early nineties, but in the late nineties, the branch at Singapore Zoo closed down, leaving Singapore with seven outlets remaining in 2002.A year later, A&W’s Singapore operations came to an end after shutting down their last outlet at Hougang Heartland Mall. Being the first fast food restaurant in Singapore, A&W left a huge impact on many Singaporeans as they grew up eating A&W. Long before MacDonald, KFC and Burger King came into the picture, it was the most favourite among the teens. It was seen to be â€Å"cool† hanging out in A&W restaurant. Whether it was an easy takeaway (A&W drive through), i ndulging in fast food, or giving a good treat to pamper oneself, A&W was always there. Hence, many Singaporeans yearn for A&W to make a comeback.On Facebook, there are many pages created by fans, called â€Å"Like to bring back A&W in Singapore†, â€Å"Bring back A&W restaurant in Singapore† and many other pages that support A&W into coming back to Singapore. The pages have over 18,000 likes and every now and then, fans would post comments on the wall asking when they are making a comeback or why have they left. Whenever Singaporeans visit Malaysia or Batam, the first thing they think of is to visit the nearest A&W restaurant as well. This shows evidence that A&W has left a huge impression despite drowning due to intense competition.Demand is undoubtedly high and the memories A&W created for its customers is so strong that people are protesting for it to come back until today. Situation Analysis Problems/Risks faced in the Marketplace a) Problems * Viewed as â€Å"Unh ealthy Junk Food† Being a fast food restaurant chain, A&W is perceived as unhealthy and customers may see it as â€Å"just another fast food restaurant†. Because their menu contains fatty food such as Burger, Chicken, Hot Dogs, French Fries, Nuggets, Ice Cream, Milkshakes etc, it may turn customers off as they do not provide a variety of healthy alternative options.Being a family oriented restaurant, it is important that A&W first convince adults or parents to choose their dining experience to be at A&W because they are the ones that have the buying power to bring their children to the restaurant. Hence, if adults or parents are convinced that the food offered by A&W is generally unhealthy or simply seen as â€Å"junk food†, they will not consider bringing their family to dine there regularly, unless for rare treats. * Considered relatively small compared to competitors In 2003, A&W was acquired by YUM! Brands.Currently for A&W, there are over 1,200 restaurants i ncluding 350 international stores in 16 countries and territories. Comparing this figure to other YUM! ’s flagship stores, KFC has about 17,000 restaurants worldwide. McDonald’s has over 34,000 stores worldwide, while Subway has 35,000 locations around the world. With contrast to the other competitors, A&W is relatively small. b) Risks * Of being shut down due to fierce competitions In 1966, A&W launched their first business at Dunearn Road, near the former University of Singapore’s Bukit Timah Campus.The chain was expanding fast, but due to fierce competitions from other fast food competitors, it eventually closed down in 2003. Thus, it is a risk to bring back A&W to Singapore as it has been shut down previously due to intense competition. * Of having inability to handle high cost due to small size Given A&W’s size, there is a risk of the company not being able to handle the high cost as compared to competitors. Because they are relatively small in compa rison to other fast food chain outlets, food inventory, logistics, transportation and other cost may come in as an issue while for ompetitors it is not an issue as they already have many outlets spread in Singapore. Potential The first A&W store opened in Singapore in 1966. Back then, people were more conservative and health conscious which led to one of the reasons why A&W closed down in Singapore in the early 2000s. However, times have changed. Singaporeans these days are much affluent than they used to be. The younger generation is more career-oriented and this leads to more people eating out as they often work overtime. In the current fast-paced society, demand for more  convenient meals is also increasing.Although awareness of the importance of proper diet increased, fast-food, snacks and soft-drink  consumption is also still on the rise. Wendy’s was first in Singapore during the 1980s. Not long before their opening, Wendy’s faced the same issue as A&W due to intense competition and as a result, collapsed and shut down their outlet which was operating at Far East Plaza and Parkway Parade. However, in 2009, the US fast chain reopened in Singapore at Lau Pa Sat in the Central Business District. Since then, they have grown and just recently opened their 11th restaurant at Jurong East MRT Station.Therefore, despite failing in the earlier years, they manage to make a successful comeback and A&W should perhaps make a comeback too. Wendy’s comeback shows evidence that there is potential in the rise of fast food chain outlets. Competition AW operates in the product category of fast food sandwich chains, which is highly competitive and developed. Today,  the three giants in the local fast-food business are McDonald's,  Kentucky Fried Chicken and Burger King, with McDonald's leading the pack. A&W simply cannot compete with the thousands of stores their rivals have world-wide.Although AW does not have the number of units or financial res ources that some of its competitors have now, they do have good brand recognition since they bring about childhood memories to Singaporeans. (i) MacDonald The number of people who thronged  MacDonald’s first outlet opening was so large;  a world record was set for serving the world's highest volume of hamburgers in a single day. Today, McDonald has over 120 restaurants across the island serve 1. 2 million customers every week. Around 9,000 employees keep the McDonald's restaurants running ship-shape.The popular chain is well-known for its Big Macs, Quarter Pounders, and Chicken McNuggets. Most of the outlets are free-standing units offering dine-in and drive-through service. Today one can  find a McDonald's restaurant  in almost every corner of the island and over 40 operating as 24hours stores. About 80% of the restaurants are run by franchisees or affiliates. (ii) Burger King BURGER KING commenced operations in Singapore since 1982 through the opening of its first r estaurant at Peninsula Plaza. Over the years, Burger King Singapore Pte. Ltd. perates more than 40 restaurants in Singapore where customers across the island city can enjoy the great and healthy flame-grilled taste of their products. Providing customers with a great dining experience in the areas of convenience, excellent service and friendly surroundings is and also for the wide and unique menu options is what Burger King achieved. In addition to its popular Whopper sandwich, the chain offers a selection of burgers, chicken sandwiches, salads, and breakfast items, along with beverages, desserts, and sides. (iii) KFCKFC is the leader in the chicken segment in the Singapore Quick Service Restaurant (QSR) industry. There are over 15,000  KFC  outlets in 105 countries and territories around the world. Upon entering every KFC outlets, one will be captivated by the chicken’s aroma. At KFC, they offer high quality and great tasting food in a popular array of complete meals such as Daily Savers Meals, Snackers and Family Feast that enable the whole family to share a fun and satisfying experience with all the affordability and convenience of a fast food restaurant.The popular chain is well known for its fried chicken and its various incarnations – chicken burgers, drumlets, nuggets, ‘popcorn' chicken. The chicken comes in various flavours – original, spicy, crispy. Unique Selling Advantages * World’s No. 1 Root Beer A;W Root Beer is the world's number one selling root beer float and is still mixed fresh daily and sold at hundreds of A&W restaurants. Customers dine at A&W to enjoy their signature products like root beers floats, deep fried cheese curds  and waffles. Long Heritage When people talk about A&W in Singapore, they think of the past and memories because it is the first fast food restaurant in Singapore. Hence, the history behind A&W is a unique selling point as people will always remember A&W as they grew up eating it. Till now, they are still making memories and All American Food. Having a strong history over the brand A&W, is what other competitors can’t achieved. Current Positioning Over the years, A&W has position themselves as a childhood fast food brand.Some positioning strategy that A&W has adopted will be emotional, functional and promotional. The emotional positioning strongly taps into boomers’ memories of their youth at A&W, with the objective of creating smiles and reminisce. The functional positioning focuses on the simple indulgence of a great burger just like it was in 1956. The promotional positioning reflects great value for a premium product. A&W focus their efforts on baby boomers— a market virtually ignored by the other fast-food chains.This group, born between 1946 and 1964, grew up with A&W drive-ins. The brand truly represents their youth and the simple joys that came along with it. We want to bring back memories of these boomers having countless â€Å" firsts† at A&W growing up: their first trip to a fast-food restaurant, â€Å"graduating† to their first Teen Burger, going out on their first date, driving their first car— these were all very important and rich memories. It was clear that A&W is one of the few brands that have the right to align themselves with these milestones in boomers’ lives.We feel that the current positioning is strong and we believe it would work out for our objectives of our campaign. This insight became the basis for an important element of our campaign. IMC Strategies Overall Theme/Big Idea To bring back the fast food chain that Singaporeans grew up loving, focussing on our central theme, â€Å"Bringing back the good old days†. * Creative Direction The advertising appeal that we would use to attract the attention of consumers will be through emotional appeal because emotional appeal will be easier for us to relate our BIG IDEA and campaign to our target group.The way our big idea will be conveyed to consumers will be through slice of life execution as it is able to portray a real life situation that consumers may face daily. As our big idea is to bring back the good old times to consumer who patronize A&W on their re-opening, our advertising video will be about a man who had a hard time at work as his job pile stacks higher and higher but when he walk into A&W and drink their signature root beer float, flash back of the good times he had appeared in his brain making his frown and stressful face to turn into a wide smile, enjoying the moment.Public Relations * Publicity Vehicles Vehicle wraps is one of the most cost efficient advertising tools. Because we believe they have the ability to generate more advertising impressions than any other advertising medium available, we will be hiring three trucks to drive around high traffic areas such as Orchard Road to showcase that A&W is coming back to Singapore. We will feature our theme, â€Å"Bringing back the good old memories near you† to bring awareness to consumers that A&W is returning. Inside the truck, it will contain mini cans of A&W that we will be selling to the public.For every can purchased at $1, customers will get a free A&W balloon to show support for wanting to bring A&W back to Singapore. * Community Activities With the proceeds earned from the mini canned drinks, we will be donating 50% of the proceeds to poor families with low income. Since A&W is a family restaurant, we want to show the importance of family. Thus, A&W will donate proceeds of the earnings to people who deserve it to show our welfare and concern, and to show the community that A&W cares about the society. Sales PromotionThere are various sales promotional tools that A&W can make use of to introduce their come-back in Singapore and so to stimulate trial, repeat or larger purchases. To suit our â€Å"old school† theme campaign, we have decided to make use of 4 different sales promotional tools and they are namely coupons, contests/sweepstakes, price-off deal and frequency programs. Coupons will be distributed using social media website such as Facebook and twitter. A picture of the coupon will be posted on the official Facebook page of A&W and this coupon can be printed and will entitle them to 2 different benefits.On the day of the opening, consumers will be able to enjoy 10% off their total bill instantly upon flashing the coupon and after doing so, a bounce back coupons printed in black and white using old school design will also be given to these consumers in order to encourage repeat purchase. The reason of combining this 2 different method is because of our â€Å"old school† theme. Since our theme focuses on bringing back childhood memories of the consumers, it would be more appropriate if we can make use of traditional marketing method.However, we will be using a small part of social media as it has become increasingly popular among teenagers these day s that make it a much easier and cost-efficient way to reach out to our consumers. However, this promotion will only be valid for a month to introduce the comeback of A&W. Our price-off deals includes set meals which will be available at all times. Since our target audiences are families and our marketing idea is to bring back childhood memories, family set meals is definitely a must-have in our menu.A frequency program will also be combined together with a contest to encourage consumers to try out all the different product that is available on the menu. A frequency card will be issued on your first alacarte purchase and 10 different stamps would need to be collected in order to enjoy the benefit and so to participate in the contest. These 10 collectible stamps represent the different alacarte items; a stamp will be rewarded for each alacarte items being purchased. Collect all 10 different stamps and it will entitle customers to redeem a free â€Å"set meal of the week†.Upon redemption, personal data will need to be filled in at the back of the card to redeem their prizes. This can also be reference for our customer database. Personal Selling For our campaign, we will be having staffs going around the event areas to serve and answer any enquiries by our audience. For example, our staffs will explain to them the main objectives of this campaign and the main reason in bringing back A&W. These will actually nature relationships with customers by understanding their needs and demands. Not only that, we can solve their doubts and recommend ways to satisfy them.Also, our mascots will be going around interacting and bonding with the customers. Customers can take pictures with our mascots or even talk to it. After our campaign, more customers would be informed and will patronize our stores. This will actually brings popularity and publicity for A&W. Direct Marketing & Online Communication Flyers will be distributed to the public around neighbourhood and town ar eas. This will help increase the awareness of consumers that are shopping or staying nearby, giving them a heads-up of what’s going on around them.To ensure that these Flyers will not be treated as junk mail, a free ice-cream coupon will be attached to it. However, consumers can only redeem the free ice cream upon purchasing a set meal. Though our main focus is to publicize re-launching of A&W using outdoor, however there is also a need to use new media to reach out to the younger group of consumers who have not heard of A&W before. We will plan to reach out to them through the means of social media platforms such as facebook and twitter.We will post pictures about during A&W store renovation and what are the varieties of food that A&W will be offering to keep them updated and excited to A&W’s countdown. We will also set up a local A&W website so that the younger generations can find out more about us through this means of platform. Media Strategy & Media Mix (a) Adver tising Campaign With the results that we have obtained through our surveys, we have decided to come out with an advertising campaign for A&W with the objective of letting A&W bring back childhood memories and happiness back to our target audience.Our campaign tag line will be â€Å"A&W, bringing back the good old times. † This advertising campaign is to promote brand recall to our target audience that A&W is back to serve them their favourite Signature Root Beer Float, Curly Fries and their other specialties. We have decided to use local advertising as our aim is to bring A&W back to Singapore. Since our campaign objective and big idea is to bring back old memories, we will be using traditional media such as outdoor posters of media class and media vehicle as well to advertise on A&W will be coming back to Singapore.Media class is a broad category of media such as broadcast, print, outdoor, interactive and etc. Out of all these, we will be choosing outdoor prints advertisemen ts as many people are expecting to see A&W advertisements at outdoor places. Media vehicles will be at bus stops, train stations and even on buses. Thus, for bus stops, we will be having a simple advert of A&W's logo and campaign theme with a digital countdown system at the bottom of the poster, stating how many more days to A;W's re-opening.For train stations, we have decided to have our advert to be paste at Toa Payoh station as it is a district located in the central region of Singapore with many housing estates and facilities around them. Hence, it would be great for us to put our advertisements there as it is not that expensive compared to placing it at orchard and Toa Payoh is more of a family oriented place. So, it would be a win-win situation for us as not only could we save money but we would be able to reach out to our target audience which is families as well.Lastly, for buses, we have decided to check a few buses to have A&W's advertisement on them while inside of the bu s will have mini advertisement posters hanging on the poles where anybody who takes it will be given a 20% off when purchasing from A;W when they re-open in Singapore. Another media class that we will be choosing is television channels. As for the media vehicles will be television channels such as Channel 8 and Channel 5. The reason why we have chose these 2 channels is because people are expecting to see our advertisements on TV and Channel 5 ; 8 audience are mostly families.Hence, it matches with our target audience. Continuity scheduling technique will be used to re-reach to our target audience so that we can arouse more attention from the public. The television advertisement that we will be coming out with will be more family oriented, focusing on our theme of bringing back the good old times. There will be approximately 4 parts of the scene which depicts how A;W will bring back the good old times to consumers from the new technology world. It will also show howA;W will release their stressful life after visiting A;W where flashback of good old memories made their day a better one. Every week one scene will be played and at the end of the 4 weeks, it will be also the day where A;W re-open in Singapore. Though there are downsides of selecting these media tools such as high production cost and short exposure time but we are confident that with the correct location for our posters to be placed up at and with interesting television advertisement, we will be able to gain the response that we are targeting to achieve. b) Marketing Mix Strategies Product: People remember A;W for their unique root beer float over the years till now. Today, it has franchise locations throughout much of the world, serving a typical fast food menu of hamburgers and French fries, as well as hot dogs. One would be able to enjoy the unique and quality food served in A;W outlets at the same time creating/recalling memories of the past times at A;W. Not only that, A;W packaging colors of brown, white, orange and yellow also left an impactful impressions to their customers.Place: The place of our campaign will be all around Singapore but putting more focus at Toa Payoh as we are planning to re-open the A;W outlet there. The reason why we choose Toa Payoh is due to the high traffic flow of families around that area. They have many facilities like Safra, Swimming Complex, library, movie theatre and neighbourhood schools which would attract many school kids and families who visit Toa Payoh for their variety of facilities over there. Hence the selection of the location where our main campaign location will be along with the big poster of A;W reopening paste on the train station of Toa Payoh.Price: The price of A;W standard food combos will be approximately from $5 to $8. Prices are stated based on analysis of other competitors price and cost of product. Besides standard food combos which includes main course and their signature root beer float, A;W will also sell ala car t items such as their curly fries, burgers and others. Regular curly fries will be set at $2 will large curly fries will be $3. For their regular signature root beer float will be $2. 95 while large signature root beer float will be $3. 5 and jumbo signature root beer float for two will be charged at $4. 95. Promotion: During the campaign period, customers who visit A;W with the mini advertisement that they took from the busses will be entitled to a 20% discount on standard food combos purchased or a total bill of $5 and above. This promotion will last one month from the day of reopening of A;W at Toa Payoh. The promotion is created to attract the crowd back to A;W and also attention of the public. Campaign Budget | Description| Quantity| Duration| Pay rate| Total| Public Relations| | 1. | Trucks| 3| 3 hrs| $150/day| $450| 2. | Drivers (3hrs/day)| 3| 3 hrs| $15/hr| $135| 3. | Workers| 6| 3 hrs| $6/hr| $108| 4. | Donations| | | | $150| | Sales Promotion| | 5. | Printing of Coupons| 5 0,000| | | $1000| 6. | Coupon Value(Digital Coupon)| 50,000| | | $25,000| 7. | Production of Frequency Card| 50,000| | | $3000| | Direct Marketing| | 8. | Production of Flyers| 100,000| | | $2500| 9. | Flyer Distributor| 5 | 10 hours| $6/hr| $300| 10. | Mascot| 1| 8 hours| $8/hr| $64| | Advertising| | 1. | Poster Space: Toa Payoh MRT Station | 1| 2. 5 weeks| | $15,000| 12. | Poster Space: All Toa Payoh Bus Stops| | 2. 5 weeks| | $10,000| 13. | Advertising: Comfort Delgro| | 2. 5 weeks| | $8,000| 14. | Print Productions for posters etc. | | | | $30,000| 15. | TV commercial (15seconds)AirTime on Channel 8| 3 slots/day| 2 weeks| $500/time slot $1500/day| $21,000| 16. | TV commercial (15seconds)AirTime on Channel 5| 3 slots/day| 2 weeks| $500/time slot $1500/day| $21,000| | Total| $137,707| Round-Up Budget| $150,000| Marketing a & W Executive Summary A&W Restaurants, Inc. is a chain of fast-food restaurants that specialize in root beer and root beer floats. It is the first fast food restaurant in Singapore and expansion was fast in the early nineties, but in 2003, A&W’s Singapore operations came to an end. Many Singaporeans grew up eating A&W, and that is one reason why many people are protesting for it to make a comeback in Singapore. Hence, our campaign will draw an emotional appeal, focusing on the theme, â€Å"Bringing back the good old memories†.Based on this central theme, this report covers the Public Relations, Sales Promotions, Personal Selling, Direct Marketing and Budget proposed for the nature of our campaign. A survey was conducted and given out to 80 random applicants to find out more about what they think of the organisation. Online research was also done to examine some of the risks or problems faced in the marketplace, its potential, competition, unique selling advantages and A&Wâ €™s current positioning. Lastly, we have come up with creative strategies to enhance the advertising campaign. Bringing back the good old times† focuses on the old days so we will mainly be using traditional media to stay consistent to our theme. As many youngsters these days use social media to connect, we will also be using a few online methods to stay connected to the new generation. Lastly, putting into consideration the aspects of our personal selling, sales promotion, direct marketing and advertising costs, the proposed costing for the total campaign will be approximately $137,707. IMC Objectives * AdvertisingTo bring back A&W to Singapore by creating brand awareness through focussing on our central theme, â€Å"Bringing back the good old days† and to create the likeability of amongst 80% of our target audience. * Public Relations To create interest and maintain positive image for A&W by drawing as much publicity as possible, and gain huge exposure to reach ou t to our target audience with 30% additional publicity. * Sales promotion Uses price, coupons to help drive and increase attendance by 30% and to also encourage brand switching.Increase consumption and A&W’s sales by at least 3% and to add at least 5% to overall market share by 2015. Agency Introduction Based in Singapore, APG Advertising Pte Ltd was established in 1996 providing a comprehensive range of services. We take the task of understanding the business and propose attractive promotions or campaigns, tailored to your specific industry and budget. We also help clients and our teams put more creativity into campaign planning and capable of handling a variety of advertising for business of different natures.Our teams of professionals, armed with expert knowledge of current trends in the market, embark on providing refreshing marketing ideas to kick start your businesses. We service to not only the local market, but also have our global networks, particularly to Asia, such as Malaysia, Hong Kong, Philippines, Indonesia and Thailand. APG Advertising Agency possesses skilled employees who have combined experience of over 25 years servicing to the local and international industry. We are a fully accredited service agency.We have run print ads, bus advertisements, MRT advertisements, radio/television commercials, point of sales ads, marketing brochures, brand building and have even created websites. Some of the big firms who have used our services include Bank of China, Maybank, Hyflux, Serta, etc. Accreditations from well-known Institutions * Association of Accredited Advertising Agents, Singapore (4As) * Institute of Advertising, Singapore (IAS) * Singapore Press Holdings (SPH) * MediaCorp Singapore Group (MCS) Various Campaigns (Pls refer to Appendix) * Aberdeen * Realstar * Singapore International (Motor Show) * Natas TravelBackground Research Client’s Background A&W Restaurants, Inc. was established in 1919 in Lodi, California, United States. It is a chain of fast-food restaurants that specialize in root beer and root beer floats. The name A&W came about from the surname of the initials Roy W. Allen and Frank Wright. Hence, started the company’s humble beginnings, as A&W. The first fast food restaurant in Singapore was not McDonald’s or KFC, it was A&W. The chain’s expansion was fast in the early nineties, but in the late nineties, the branch at Singapore Zoo closed down, leaving Singapore with seven outlets remaining in 2002.A year later, A&W’s Singapore operations came to an end after shutting down their last outlet at Hougang Heartland Mall. Being the first fast food restaurant in Singapore, A&W left a huge impact on many Singaporeans as they grew up eating A&W. Long before MacDonald, KFC and Burger King came into the picture, it was the most favourite among the teens. It was seen to be â€Å"cool† hanging out in A&W restaurant. Whether it was an easy takeaway (A&W drive through), i ndulging in fast food, or giving a good treat to pamper oneself, A&W was always there. Hence, many Singaporeans yearn for A&W to make a comeback.On Facebook, there are many pages created by fans, called â€Å"Like to bring back A&W in Singapore†, â€Å"Bring back A&W restaurant in Singapore† and many other pages that support A&W into coming back to Singapore. The pages have over 18,000 likes and every now and then, fans would post comments on the wall asking when they are making a comeback or why have they left. Whenever Singaporeans visit Malaysia or Batam, the first thing they think of is to visit the nearest A&W restaurant as well. This shows evidence that A&W has left a huge impression despite drowning due to intense competition.Demand is undoubtedly high and the memories A&W created for its customers is so strong that people are protesting for it to come back until today. Situation Analysis Problems/Risks faced in the Marketplace a) Problems * Viewed as â€Å"Unh ealthy Junk Food† Being a fast food restaurant chain, A&W is perceived as unhealthy and customers may see it as â€Å"just another fast food restaurant†. Because their menu contains fatty food such as Burger, Chicken, Hot Dogs, French Fries, Nuggets, Ice Cream, Milkshakes etc, it may turn customers off as they do not provide a variety of healthy alternative options.Being a family oriented restaurant, it is important that A&W first convince adults or parents to choose their dining experience to be at A&W because they are the ones that have the buying power to bring their children to the restaurant. Hence, if adults or parents are convinced that the food offered by A&W is generally unhealthy or simply seen as â€Å"junk food†, they will not consider bringing their family to dine there regularly, unless for rare treats. * Considered relatively small compared to competitors In 2003, A&W was acquired by YUM! Brands.Currently for A&W, there are over 1,200 restaurants i ncluding 350 international stores in 16 countries and territories. Comparing this figure to other YUM! ’s flagship stores, KFC has about 17,000 restaurants worldwide. McDonald’s has over 34,000 stores worldwide, while Subway has 35,000 locations around the world. With contrast to the other competitors, A&W is relatively small. b) Risks * Of being shut down due to fierce competitions In 1966, A&W launched their first business at Dunearn Road, near the former University of Singapore’s Bukit Timah Campus.The chain was expanding fast, but due to fierce competitions from other fast food competitors, it eventually closed down in 2003. Thus, it is a risk to bring back A&W to Singapore as it has been shut down previously due to intense competition. * Of having inability to handle high cost due to small size Given A&W’s size, there is a risk of the company not being able to handle the high cost as compared to competitors. Because they are relatively small in compa rison to other fast food chain outlets, food inventory, logistics, transportation and other cost may come in as an issue while for ompetitors it is not an issue as they already have many outlets spread in Singapore. Potential The first A&W store opened in Singapore in 1966. Back then, people were more conservative and health conscious which led to one of the reasons why A&W closed down in Singapore in the early 2000s. However, times have changed. Singaporeans these days are much affluent than they used to be. The younger generation is more career-oriented and this leads to more people eating out as they often work overtime. In the current fast-paced society, demand for more  convenient meals is also increasing.Although awareness of the importance of proper diet increased, fast-food, snacks and soft-drink  consumption is also still on the rise. Wendy’s was first in Singapore during the 1980s. Not long before their opening, Wendy’s faced the same issue as A&W due to intense competition and as a result, collapsed and shut down their outlet which was operating at Far East Plaza and Parkway Parade. However, in 2009, the US fast chain reopened in Singapore at Lau Pa Sat in the Central Business District. Since then, they have grown and just recently opened their 11th restaurant at Jurong East MRT Station.Therefore, despite failing in the earlier years, they manage to make a successful comeback and A&W should perhaps make a comeback too. Wendy’s comeback shows evidence that there is potential in the rise of fast food chain outlets. Competition AW operates in the product category of fast food sandwich chains, which is highly competitive and developed. Today,  the three giants in the local fast-food business are McDonald's,  Kentucky Fried Chicken and Burger King, with McDonald's leading the pack. A&W simply cannot compete with the thousands of stores their rivals have world-wide.Although AW does not have the number of units or financial res ources that some of its competitors have now, they do have good brand recognition since they bring about childhood memories to Singaporeans. (i) MacDonald The number of people who thronged  MacDonald’s first outlet opening was so large;  a world record was set for serving the world's highest volume of hamburgers in a single day. Today, McDonald has over 120 restaurants across the island serve 1. 2 million customers every week. Around 9,000 employees keep the McDonald's restaurants running ship-shape.The popular chain is well-known for its Big Macs, Quarter Pounders, and Chicken McNuggets. Most of the outlets are free-standing units offering dine-in and drive-through service. Today one can  find a McDonald's restaurant  in almost every corner of the island and over 40 operating as 24hours stores. About 80% of the restaurants are run by franchisees or affiliates. (ii) Burger King BURGER KING commenced operations in Singapore since 1982 through the opening of its first r estaurant at Peninsula Plaza. Over the years, Burger King Singapore Pte. Ltd. perates more than 40 restaurants in Singapore where customers across the island city can enjoy the great and healthy flame-grilled taste of their products. Providing customers with a great dining experience in the areas of convenience, excellent service and friendly surroundings is and also for the wide and unique menu options is what Burger King achieved. In addition to its popular Whopper sandwich, the chain offers a selection of burgers, chicken sandwiches, salads, and breakfast items, along with beverages, desserts, and sides. (iii) KFCKFC is the leader in the chicken segment in the Singapore Quick Service Restaurant (QSR) industry. There are over 15,000  KFC  outlets in 105 countries and territories around the world. Upon entering every KFC outlets, one will be captivated by the chicken’s aroma. At KFC, they offer high quality and great tasting food in a popular array of complete meals such as Daily Savers Meals, Snackers and Family Feast that enable the whole family to share a fun and satisfying experience with all the affordability and convenience of a fast food restaurant.The popular chain is well known for its fried chicken and its various incarnations – chicken burgers, drumlets, nuggets, ‘popcorn' chicken. The chicken comes in various flavours – original, spicy, crispy. Unique Selling Advantages * World’s No. 1 Root Beer A;W Root Beer is the world's number one selling root beer float and is still mixed fresh daily and sold at hundreds of A&W restaurants. Customers dine at A&W to enjoy their signature products like root beers floats, deep fried cheese curds  and waffles. Long Heritage When people talk about A&W in Singapore, they think of the past and memories because it is the first fast food restaurant in Singapore. Hence, the history behind A&W is a unique selling point as people will always remember A&W as they grew up eating it. Till now, they are still making memories and All American Food. Having a strong history over the brand A&W, is what other competitors can’t achieved. Current Positioning Over the years, A&W has position themselves as a childhood fast food brand.Some positioning strategy that A&W has adopted will be emotional, functional and promotional. The emotional positioning strongly taps into boomers’ memories of their youth at A&W, with the objective of creating smiles and reminisce. The functional positioning focuses on the simple indulgence of a great burger just like it was in 1956. The promotional positioning reflects great value for a premium product. A&W focus their efforts on baby boomers— a market virtually ignored by the other fast-food chains.This group, born between 1946 and 1964, grew up with A&W drive-ins. The brand truly represents their youth and the simple joys that came along with it. We want to bring back memories of these boomers having countless â€Å" firsts† at A&W growing up: their first trip to a fast-food restaurant, â€Å"graduating† to their first Teen Burger, going out on their first date, driving their first car— these were all very important and rich memories. It was clear that A&W is one of the few brands that have the right to align themselves with these milestones in boomers’ lives.We feel that the current positioning is strong and we believe it would work out for our objectives of our campaign. This insight became the basis for an important element of our campaign. IMC Strategies Overall Theme/Big Idea To bring back the fast food chain that Singaporeans grew up loving, focussing on our central theme, â€Å"Bringing back the good old days†. * Creative Direction The advertising appeal that we would use to attract the attention of consumers will be through emotional appeal because emotional appeal will be easier for us to relate our BIG IDEA and campaign to our target group.The way our big idea will be conveyed to consumers will be through slice of life execution as it is able to portray a real life situation that consumers may face daily. As our big idea is to bring back the good old times to consumer who patronize A&W on their re-opening, our advertising video will be about a man who had a hard time at work as his job pile stacks higher and higher but when he walk into A&W and drink their signature root beer float, flash back of the good times he had appeared in his brain making his frown and stressful face to turn into a wide smile, enjoying the moment.Public Relations * Publicity Vehicles Vehicle wraps is one of the most cost efficient advertising tools. Because we believe they have the ability to generate more advertising impressions than any other advertising medium available, we will be hiring three trucks to drive around high traffic areas such as Orchard Road to showcase that A&W is coming back to Singapore. We will feature our theme, â€Å"Bringing back the good old memories near you† to bring awareness to consumers that A&W is returning. Inside the truck, it will contain mini cans of A&W that we will be selling to the public.For every can purchased at $1, customers will get a free A&W balloon to show support for wanting to bring A&W back to Singapore. * Community Activities With the proceeds earned from the mini canned drinks, we will be donating 50% of the proceeds to poor families with low income. Since A&W is a family restaurant, we want to show the importance of family. Thus, A&W will donate proceeds of the earnings to people who deserve it to show our welfare and concern, and to show the community that A&W cares about the society. Sales PromotionThere are various sales promotional tools that A&W can make use of to introduce their come-back in Singapore and so to stimulate trial, repeat or larger purchases. To suit our â€Å"old school† theme campaign, we have decided to make use of 4 different sales promotional tools and they are namely coupons, contests/sweepstakes, price-off deal and frequency programs. Coupons will be distributed using social media website such as Facebook and twitter. A picture of the coupon will be posted on the official Facebook page of A&W and this coupon can be printed and will entitle them to 2 different benefits.On the day of the opening, consumers will be able to enjoy 10% off their total bill instantly upon flashing the coupon and after doing so, a bounce back coupons printed in black and white using old school design will also be given to these consumers in order to encourage repeat purchase. The reason of combining this 2 different method is because of our â€Å"old school† theme. Since our theme focuses on bringing back childhood memories of the consumers, it would be more appropriate if we can make use of traditional marketing method.However, we will be using a small part of social media as it has become increasingly popular among teenagers these day s that make it a much easier and cost-efficient way to reach out to our consumers. However, this promotion will only be valid for a month to introduce the comeback of A&W. Our price-off deals includes set meals which will be available at all times. Since our target audiences are families and our marketing idea is to bring back childhood memories, family set meals is definitely a must-have in our menu.A frequency program will also be combined together with a contest to encourage consumers to try out all the different product that is available on the menu. A frequency card will be issued on your first alacarte purchase and 10 different stamps would need to be collected in order to enjoy the benefit and so to participate in the contest. These 10 collectible stamps represent the different alacarte items; a stamp will be rewarded for each alacarte items being purchased. Collect all 10 different stamps and it will entitle customers to redeem a free â€Å"set meal of the week†.Upon redemption, personal data will need to be filled in at the back of the card to redeem their prizes. This can also be reference for our customer database. Personal Selling For our campaign, we will be having staffs going around the event areas to serve and answer any enquiries by our audience. For example, our staffs will explain to them the main objectives of this campaign and the main reason in bringing back A&W. These will actually nature relationships with customers by understanding their needs and demands. Not only that, we can solve their doubts and recommend ways to satisfy them.Also, our mascots will be going around interacting and bonding with the customers. Customers can take pictures with our mascots or even talk to it. After our campaign, more customers would be informed and will patronize our stores. This will actually brings popularity and publicity for A&W. Direct Marketing & Online Communication Flyers will be distributed to the public around neighbourhood and town ar eas. This will help increase the awareness of consumers that are shopping or staying nearby, giving them a heads-up of what’s going on around them.To ensure that these Flyers will not be treated as junk mail, a free ice-cream coupon will be attached to it. However, consumers can only redeem the free ice cream upon purchasing a set meal. Though our main focus is to publicize re-launching of A&W using outdoor, however there is also a need to use new media to reach out to the younger group of consumers who have not heard of A&W before. We will plan to reach out to them through the means of social media platforms such as facebook and twitter.We will post pictures about during A&W store renovation and what are the varieties of food that A&W will be offering to keep them updated and excited to A&W’s countdown. We will also set up a local A&W website so that the younger generations can find out more about us through this means of platform. Media Strategy & Media Mix (a) Adver tising Campaign With the results that we have obtained through our surveys, we have decided to come out with an advertising campaign for A&W with the objective of letting A&W bring back childhood memories and happiness back to our target audience.Our campaign tag line will be â€Å"A&W, bringing back the good old times. † This advertising campaign is to promote brand recall to our target audience that A&W is back to serve them their favourite Signature Root Beer Float, Curly Fries and their other specialties. We have decided to use local advertising as our aim is to bring A&W back to Singapore. Since our campaign objective and big idea is to bring back old memories, we will be using traditional media such as outdoor posters of media class and media vehicle as well to advertise on A&W will be coming back to Singapore.Media class is a broad category of media such as broadcast, print, outdoor, interactive and etc. Out of all these, we will be choosing outdoor prints advertisemen ts as many people are expecting to see A&W advertisements at outdoor places. Media vehicles will be at bus stops, train stations and even on buses. Thus, for bus stops, we will be having a simple advert of A&W's logo and campaign theme with a digital countdown system at the bottom of the poster, stating how many more days to A;W's re-opening.For train stations, we have decided to have our advert to be paste at Toa Payoh station as it is a district located in the central region of Singapore with many housing estates and facilities around them. Hence, it would be great for us to put our advertisements there as it is not that expensive compared to placing it at orchard and Toa Payoh is more of a family oriented place. So, it would be a win-win situation for us as not only could we save money but we would be able to reach out to our target audience which is families as well.Lastly, for buses, we have decided to check a few buses to have A&W's advertisement on them while inside of the bu s will have mini advertisement posters hanging on the poles where anybody who takes it will be given a 20% off when purchasing from A;W when they re-open in Singapore. Another media class that we will be choosing is television channels. As for the media vehicles will be television channels such as Channel 8 and Channel 5. The reason why we have chose these 2 channels is because people are expecting to see our advertisements on TV and Channel 5 ; 8 audience are mostly families.Hence, it matches with our target audience. Continuity scheduling technique will be used to re-reach to our target audience so that we can arouse more attention from the public. The television advertisement that we will be coming out with will be more family oriented, focusing on our theme of bringing back the good old times. There will be approximately 4 parts of the scene which depicts how A;W will bring back the good old times to consumers from the new technology world. It will also show howA;W will release their stressful life after visiting A;W where flashback of good old memories made their day a better one. Every week one scene will be played and at the end of the 4 weeks, it will be also the day where A;W re-open in Singapore. Though there are downsides of selecting these media tools such as high production cost and short exposure time but we are confident that with the correct location for our posters to be placed up at and with interesting television advertisement, we will be able to gain the response that we are targeting to achieve. b) Marketing Mix Strategies Product: People remember A;W for their unique root beer float over the years till now. Today, it has franchise locations throughout much of the world, serving a typical fast food menu of hamburgers and French fries, as well as hot dogs. One would be able to enjoy the unique and quality food served in A;W outlets at the same time creating/recalling memories of the past times at A;W. Not only that, A;W packaging colors of brown, white, orange and yellow also left an impactful impressions to their customers.Place: The place of our campaign will be all around Singapore but putting more focus at Toa Payoh as we are planning to re-open the A;W outlet there. The reason why we choose Toa Payoh is due to the high traffic flow of families around that area. They have many facilities like Safra, Swimming Complex, library, movie theatre and neighbourhood schools which would attract many school kids and families who visit Toa Payoh for their variety of facilities over there. Hence the selection of the location where our main campaign location will be along with the big poster of A;W reopening paste on the train station of Toa Payoh.Price: The price of A;W standard food combos will be approximately from $5 to $8. Prices are stated based on analysis of other competitors price and cost of product. Besides standard food combos which includes main course and their signature root beer float, A;W will also sell ala car t items such as their curly fries, burgers and others. Regular curly fries will be set at $2 will large curly fries will be $3. For their regular signature root beer float will be $2. 95 while large signature root beer float will be $3. 5 and jumbo signature root beer float for two will be charged at $4. 95. Promotion: During the campaign period, customers who visit A;W with the mini advertisement that they took from the busses will be entitled to a 20% discount on standard food combos purchased or a total bill of $5 and above. This promotion will last one month from the day of reopening of A;W at Toa Payoh. The promotion is created to attract the crowd back to A;W and also attention of the public. Campaign Budget | Description| Quantity| Duration| Pay rate| Total| Public Relations| | 1. | Trucks| 3| 3 hrs| $150/day| $450| 2. | Drivers (3hrs/day)| 3| 3 hrs| $15/hr| $135| 3. | Workers| 6| 3 hrs| $6/hr| $108| 4. | Donations| | | | $150| | Sales Promotion| | 5. | Printing of Coupons| 5 0,000| | | $1000| 6. | Coupon Value(Digital Coupon)| 50,000| | | $25,000| 7. | Production of Frequency Card| 50,000| | | $3000| | Direct Marketing| | 8. | Production of Flyers| 100,000| | | $2500| 9. | Flyer Distributor| 5 | 10 hours| $6/hr| $300| 10. | Mascot| 1| 8 hours| $8/hr| $64| | Advertising| | 1. | Poster Space: Toa Payoh MRT Station | 1| 2. 5 weeks| | $15,000| 12. | Poster Space: All Toa Payoh Bus Stops| | 2. 5 weeks| | $10,000| 13. | Advertising: Comfort Delgro| | 2. 5 weeks| | $8,000| 14. | Print Productions for posters etc. | | | | $30,000| 15. | TV commercial (15seconds)AirTime on Channel 8| 3 slots/day| 2 weeks| $500/time slot $1500/day| $21,000| 16. | TV commercial (15seconds)AirTime on Channel 5| 3 slots/day| 2 weeks| $500/time slot $1500/day| $21,000| | Total| $137,707| Round-Up Budget| $150,000|